Where Do You deliver?
- Walnut Creek
- San Ramon
- Union City
- San Leandro
- San Lorenzo
- Castro Valley
- San Jose
- Santa Clara
- Mountain View
- Palo Alto
- Los Altos
- Los Altos Hills
- Redwood City
- San Mateo
- San Carlos
- South San Francisco
- Foster City
- Los Gatos
- Scotts Valley
- Santa Cruz
Where Can I Get a Delivery At?
Yes. We can meet you at any location within our delivery area that is convenient for you. At work, a cafe, your friend’s place, or wherever you like, just keep delivery times in mind – please be sure to input your correct delivery address, when initially when placing your order.
Overland Delivers to apartments, homes, offices, hotels, motels, condos, businesses and cafes. Deliveries cannot be made to publicly owned land, government property or any address on land or in a building leased by a public agency, including libraries, schools, parks or areas where children congregate.
How can I track my order?
You will get notified with an App. Once you click the App via text or email. You will be able to track and contact your driver.
What Kind Of Payments Do We accept?
Pay with cash upon delivery. Our Drivers carry minimal change. Please have the exact amount! We also accept ePayments made using MasterCard, Visa, or American Express. Please let us know when we call to verify your order.
Can I tip my concierge driver?
Yes please! You can show Love to our Concierge and bless them with a tip!
Our drivers will be appreciative. Thank you!
Refunds and Returns Policy
What is Overland’s Return Policy?
All exchanges must be initiated through our Support Team with questions regards to your product; please contact us at email@example.com or (844) 687-5263
- The product must be in new or lightly used condition. Don’t smoke 3 grams of your 1/8th and then try to make an exchange. We cannot honor our policy for the overuse of the product.
- Exchanges must be initiated within a week of the purchase date.
- Exchanges are not allowed for damages that results from being tampered with.
In a very unlikely case that you receive a defective item in any of your purchases, we will replace the item for you within a week of purchase. Please contact our support team immediately if you received defective or damaged products so we can replace it that same day or the next day.
Is our website ADA Compliant?
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.
If you wish to contact the website’s owner please use the following email firstname.lastname@example.org
How do we support people with disabilities?
Disability profiles supported on our website
Epilepsy Safe Profile: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
ADHD Friendly Profile: this profile significantly reduces distractions and noise, to help people with ADHD and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.
Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Additional UI, design, and readability adjustments
Font adjustments – users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.
Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.
Can I use this website with a Screen-reader or Keyboard Navigation?
Screen-reader and keyboard navigation
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others.
Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Additionally, keyboard users will find quick navigation and content-skip menus, available at any time by clicking Alt+1, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus to drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.